In these Terms, unless the context otherwise requires:
By registering for, accessing, or using the Service, you represent that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced herein.
If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms. If you do not have such authority, you must not accept these Terms or use the Service.
leanDeals is a cloud-based, multi-tenant customer relationship management (CRM) platform designed for small businesses and teams. The Service enables Clients to manage organisations, contacts, deals, pipelines, tasks, reminders, notes, and (where enabled) email communications.
The Service is provided on a shared infrastructure. Each Client's Workspace is logically isolated from other Workspaces. We implement technical and organisational measures to ensure data isolation, including database-level Row Level Security (RLS).
We reserve the right to modify, enhance, or discontinue any feature or aspect of the Service at any time. For material changes that negatively affect existing functionality, we will provide at least 30 days' prior notice by email or in-app notification.
You must be at least 18 years of age to register for and use the Service. By using the Service, you represent and warrant that you meet this age requirement.
You agree to provide accurate, current, and complete information during registration and to keep this information up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Each Workspace represents a single company or team. You may not create multiple Workspaces to circumvent subscription limits or these Terms.
The Client is responsible for ensuring that all Users comply with these Terms. The Client is liable for any breach of these Terms by its Users.
You must promptly notify us at info@lean-deals.com if you suspect any unauthorised access to or use of your account.
New Clients are entitled to a 14-day Free Trial commencing on the date of account creation. No payment information is required to start the Free Trial.
During the Free Trial, the Client has access to the full features of the Service as specified on our pricing page. We reserve the right to impose certain usage limits during the Free Trial.
At the end of the Free Trial, your account will be deactivated unless you purchase a Subscription. If you do not subscribe within 14 days of deactivation, we may permanently delete your account and all associated Client Data in accordance with Section 17.
The Free Trial is provided "as is" without any warranty, and we shall not be liable for any loss of data or damage arising from or related to your use of the Free Trial.
Paid access to the Service is available through monthly Subscription plans as described on app.lean-deals.com/pricing. Prices are quoted in EUR or another applicable currency and are exclusive of applicable taxes unless stated otherwise.
All payments are processed by Paddle.com Market Ltd. ("Paddle"), which acts as the Merchant of Record for all transactions. When you purchase a Subscription, your contractual relationship for payment purposes is with Paddle. Paddle handles billing, VAT calculation and remittance, payment fraud prevention, and refund administration in accordance with Paddle's own terms and policies. By purchasing a Subscription, you agree to Paddle's Terms of Service available at paddle.com/legal/terms.
Subscriptions renew automatically at the end of each monthly Subscription Term unless cancelled before the renewal date. You authorise Paddle to charge your payment method on the renewal date.
We reserve the right to change Subscription prices. We will notify you by email at least 30 days before any price change takes effect. Continued use of the Service after the effective date of a price change constitutes acceptance of the new price.
Paddle calculates and remits applicable taxes (including VAT) on your behalf. The price shown at checkout includes applicable taxes where required by law.
If a payment fails, we may suspend your access to the Service after providing reasonable notice. Access will be restored upon successful payment.
You may upgrade or change your Subscription at any time. Upgrades are effective immediately. Downgrades take effect at the next renewal date.
The Service is provided solely for the Client's internal business purposes. You may use the Service only in accordance with these Terms and applicable law.
You must not, and must not permit any User or third party to:
We reserve the right to investigate suspected violations and to suspend or terminate access to the Service without prior notice in cases of serious or repeated violations. We may also report illegal activity to law enforcement authorities.
You own your Client Data. We do not claim any ownership rights over the data you submit to the Service. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, and display Client Data solely as necessary to provide the Service to you.
All intellectual property rights in the Service, including the software, algorithms, user interface, design, documentation, and leanDeals brand, belong exclusively to leanDeals (Apiwave s.r.o.). Nothing in these Terms grants you any rights in or to our intellectual property except the limited right to use the Service as expressly set out herein.
If you submit suggestions, ideas, enhancement requests, or other feedback to us ("Feedback"), you grant us a perpetual, irrevocable, royalty-free licence to use, incorporate, and commercialise such Feedback without restriction or compensation to you.
We may collect and use aggregated, anonymised data derived from the use of the Service (e.g., usage statistics, performance metrics) for the purposes of improving the Service. Such data will not identify you or any individual User or contain any Client Data in identifiable form.
Upon request, we will provide you with an export of your Client Data in a common machine-readable format (e.g., CSV, JSON) within 30 days. During the active Subscription Term, you may export your data at any time using the built-in export functionality.
The Service includes an optional email integration feature that allows you to connect your email account(s) (Gmail via Google OAuth, Microsoft Outlook via Microsoft OAuth, or third-party email accounts via IMAP) to synchronise email metadata with your CRM records.
The email integration requests read-only access to your email account. We do not send, delete, or modify emails on your behalf unless you explicitly authorise such actions through additional features.
When you enable the email integration, we process the following email metadata:
We do not store full email body content.
If you use IMAP, your email credentials are stored in encrypted form. You are responsible for ensuring that the email account you connect complies with your organisation's policies and any third-party terms of service.
You are solely responsible for ensuring that connecting your email account(s) to the Service complies with applicable laws, including data protection laws, and with any obligations you have towards the individuals whose emails are processed. If you are processing emails containing third-party Personal Data, you act as a data controller and must have a valid legal basis for doing so.
You may disconnect any connected email account at any time from the Service settings. Upon disconnection, we will cease to sync new emails. Previously synced email metadata will be retained as part of your Client Data until deleted by you or upon account termination.
Each party agrees to keep confidential all non-public information of the other party that is designated as confidential or that reasonably should be considered confidential given the nature of the information ("Confidential Information").
We will not disclose your Client Data or other Confidential Information to third parties, except: (i) to our sub-processors as necessary to provide the Service; (ii) as required by applicable law or legal process; or (iii) with your prior written consent.
You agree to keep confidential any information about our proprietary systems, pricing structures, or internal business processes that is disclosed to you in connection with the Service.
Confidentiality obligations do not apply to information that: (i) is or becomes publicly known through no breach by the receiving party; (ii) was known to the receiving party before disclosure; (iii) is independently developed by the receiving party; or (iv) is received lawfully from a third party.
We implement and maintain technical and organisational security measures designed to protect Client Data from unauthorised access, disclosure, alteration, or destruction. These measures include, without limitation:
You are responsible for maintaining the security of your account credentials and for configuring the Service securely. Please report any suspected security vulnerabilities to info@lean-deals.com.
We aim to maintain high availability of the Service but do not guarantee any specific uptime. Planned maintenance will be communicated in advance where practicable. We are not liable for downtime caused by events outside our reasonable control, including third-party infrastructure failures.
We reserve the right to modify, update, or discontinue features of the Service at our discretion. Where changes are material and adversely affect your use of the Service, we will provide at least 30 days' notice.
We may temporarily suspend the Service or your access to it: (i) for planned or emergency maintenance; (ii) if we reasonably believe your use poses a security risk to us or other Clients; (iii) for non-payment; or (iv) if required by law.
Nothing in these Terms affects any statutory rights that you may have as a consumer under applicable law that cannot be excluded or limited by contract.
To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages arising from or related to these Terms or the Service, even if advised of the possibility of such damages. This includes, without limitation, loss of profits, loss of revenue, loss of data, or business interruption.
Our total aggregate liability to you arising from or related to these Terms or the Service shall not exceed the total Subscription fees paid by you in the 12 months immediately preceding the event giving rise to the claim, or EUR 100 (whichever is greater).
The limitations in this Section do not apply to: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be limited or excluded under applicable law.
You agree to defend, indemnify, and hold harmless leanDeals (Apiwave s.r.o.) and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (i) your breach of these Terms; (ii) your use of the Service in violation of applicable law; (iii) your Client Data (including any infringement of third-party rights); or (iv) your negligent or intentional misconduct.
These Terms commence on the date you first access the Service and continue until your account is terminated.
You may cancel your Subscription at any time. Cancellation takes effect at the end of the current Subscription Term. To cancel, use the account settings or contact info@lean-deals.com. No refunds will be issued for the remaining portion of a Subscription Term upon cancellation.
We may terminate or suspend your account and access to the Service:
Upon termination, your access to the Service will cease. Client Data will be retained for 90 days as described in Section 17, after which it will be permanently deleted.
Following termination or expiration of your Subscription, your Client Data will be retained in a read-only state for a period of 90 days ("Retention Period"). During this period, you may request an export of your data by contacting info@lean-deals.com.
After the Retention Period expires, all Client Data associated with your account will be permanently and irrecoverably deleted from our systems, including all backups, within a commercially reasonable time frame.
This Section survives the termination of these Terms. Where applicable under the GDPR, the above is reflected in our Data Processing Agreement.
These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to conflict of law principles. Where applicable, EU law (including the GDPR) shall also apply.
The parties submit to the exclusive jurisdiction of the courts of the Czech Republic for the resolution of any disputes arising from or related to these Terms, unless mandatory consumer protection laws in your country of residence provide otherwise.
Before commencing any formal dispute proceedings, the parties agree to first attempt to resolve the dispute in good faith through informal negotiation for a period of at least 30 days, by contacting info@lean-deals.com.
If you are a consumer resident in the European Union, you may also submit your complaint to the EU Online Dispute Resolution platform.
These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and leanDeals regarding the Service and supersede all prior agreements and understandings.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notification at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to any successor entity without restriction.
Neither party shall be liable for any failure to perform obligations under these Terms due to causes beyond its reasonable control, including natural disasters, acts of government, internet outages, or cyberattacks.
For any questions regarding these Terms, please contact us at info@lean-deals.com.
These Terms are provided in English and Czech. In the event of any conflict or discrepancy between the English and Czech versions, the English version shall prevail.